Return Policy
We strive to provide high-quality products and excellent service. If you are not happy with your order, we are not happy either. Please review our policies regarding returns and refunds below.
Return Policy
- Once an order has been dispatched, we do not accept returns if goods were dispatched in good conditions.
- We encourage customers to review product details carefully before making a purchase.
- If you receive an incorrect item, please notify us immediately.
Refund, Replacement & Exchange
- At your request we will either issue a refund or replace or exchange your product. However, the customer is responsible for paying the cost of shipping if product is being replaced or exchanged.
- A full refund will be issued if a defect is confirmed to be a manufacturer's fault.
- To qualify for a return, replacement, exchange or refund, you must have placed an order via our website and customers must provide clear proof of the defect, such as photos or videos.
- Refund requests must be submitted within 7 days of receiving the product.
- Refunds will be processed within 5 business days after approval.
Contact Us
To request a return, a product exchange or replacement please contact our dedicated support team:
Email Support
sales[at]yommbeverages.com
Call Us
204-289 08 08
